diff --git a/handbook/business-operations/README.md b/handbook/business-operations/README.md
index 4026031412..4fc8c9bc5a 100644
--- a/handbook/business-operations/README.md
+++ b/handbook/business-operations/README.md
@@ -182,6 +182,7 @@ When a Fleetie, consultant or advisor requests an update to their personnel deta
 - If required, BizOps also makes changes to other core systems (e.g: creating a new email alias in google workspace; updating details in Carta; etc).
 - The change is now actioned, notify the team member and close the issue.
 
+> Note: if the Fleetie is US based and has a qualifying life event that impacts benefit coverage, they can [follow the Gusto steps](https://support.gusto.com/article/100895878100000/Change-your-benefits-with-a-qualifying-life-event) to update their coverage elections.
 
 ### Change a Fleetie's job title
 When BizOps receives notification of a Fleetie's job title changing, follow these steps to ensure accurate recording of the change across our systems.