diff --git a/handbook/product-design/README.md b/handbook/product-design/README.md
index 6878d56594..cacc4a924f 100644
--- a/handbook/product-design/README.md
+++ b/handbook/product-design/README.md
@@ -176,7 +176,7 @@ If the candidate passes all of these steps then continue with [hiring a new team
 
 ### Confirm and celebrate
 
-The Head of Product Design (HPD), Product Designers (PD), and the relevant Customer Solutions Architects (CSAs) review the checkboxes in user stories we shipped but haven't closed. Are they done? If not notify relevant contributor to help get them done. If they're done, PD closes the story and notifies the requester in the original request with context on whether they think the request is fulfilled or still has some work left (more user stories to be drafted and shipped). [Up the requester](https://fleetdm.com/handbook/customer-success#communicate-feedback-on-prioritized-customer-requests) to close the original request and/or leave feedback.
+The Head of Product Design (HPD), Product Designers (PD), and the relevant Customer Solutions Architects (CSAs) review the checkboxes in user stories we shipped but haven't closed. Are they done? If not notify relevant contributor to help get them done. If they're done, PD closes the story and notifies the requester in the original request with context on whether they think the request is fulfilled or still has some work left (more user stories to be drafted and shipped). [Up to the requester](https://fleetdm.com/handbook/customer-success#communicate-feedback-on-prioritized-customer-requests) to close the original request and/or leave feedback.
 
 If the original request is a customer request, it's up to the relevant CSA to decide if the request is fulfilled.  If it is, we assign the relevant Customer Success Manager (CSM) and add the `:help-customers` label to add the customer request to the [🌦️ :help-customers board](https://github.com/orgs/fleetdm/projects/79).