From 83a0df38777df82a2c1a97335ecddef4ffe3f2f1 Mon Sep 17 00:00:00 2001
From: Isabell Reedy <113355639+ireedy@users.noreply.github.com>
Date: Wed, 4 Mar 2026 13:44:08 -0600
Subject: [PATCH] Add Channel Account Manager role (#41001)

---
 handbook/company/open-positions.yml | 24 ++++++++++++++++++++++++
 1 file changed, 24 insertions(+)

diff --git a/handbook/company/open-positions.yml b/handbook/company/open-positions.yml
index 4cf7ba97cf..b09802340c 100644
--- a/handbook/company/open-positions.yml
+++ b/handbook/company/open-positions.yml
@@ -34,6 +34,30 @@
 #       - ✍️ Familiarity with SQLite, shell scripting, Python, Powershell, and using the terminal to execute commands or run scripts is a bonus.
 #       - 🧑‍🔬 Experience working with enterprise customers to help resolve complex technical issues.
 
+- jobTitle: 🐋 Channel Account Manager
+  department: Sales
+  hiringManagerName: Chaz MacLaughlin
+  hiringManagerLinkedInUrl: https://www.linkedin.com/in/chazmaclaughlin/
+  hiringManagerGithubUsername: chazmac6
+  onTargetEarnings: '$200,000 - $280,000'
+  responsibilities: |
+    - 🤝 Develop and nurture strong, productive relationships with channel partners, executives, and sales teams, acting as the primary liaison for Fleet.
+    - 📈 Execute Fleet's channel strategy, supporting partner acquisition and achieving revenue targets through partner organizations.
+    - 🎯 Facilitate and manage joint selling initiatives between channel partners and Fleet's direct sales team, ensuring seamless coordination and minimizing conflict.
+    - 🚀 Support the development and launch of new partner offerings and go-to-market strategies, identifying opportunities for incremental joint revenue and ensuring partner compliance with programs and agreements.
+    - 🌐 Collaborate extensively with internal teams such as Marketing, Product Design, Customer Success, and Engineering, as well as external stakeholders, to enhance product offerings, provide partner feedback, and capture market opportunities.
+    - 🧠 Understand the market dynamics, industry-specific trends, and landscapes to bring new insights and solutions that foster sustainable business growth through the channel.
+    - 🦢 Work with the Product Design, Customer Success, and Engineering teams to facilitate feature development based on channel and prospect asks.
+    - 🤝 Collaborate with Marketing to help execute and track campaigns, to achieve quarterly pipeline and revenue targets.
+  experience: |
+    - 🦉 Proven experience in channel sales or partner management, ideally within B2B SaaS or enterprise technology, with a track record of driving revenue through partnerships.
+    - 🗣️ Exceptional communication, negotiation, and relationship-building skills, with the ability to influence key decision-makers and stakeholders at all levels.
+    - ⚙️ System-oriented thinker with a hands-on approach, capable of supporting process improvements and operational efficiency within a channel ecosystem.
+    - ⚡ Agile and adaptable, thriving in a fast-paced, results-driven, remote-first environment while managing multiple priorities and complex projects.
+    - 🧑‍💻 Love technology and can explain how things work in detail, with experience marketing to or working with IT engineers, security engineers, or DevOps teams.
+    - 🧪 Experience with Slack, Salesforce, Google Suite, GitHub, and other tools in an all-remote setting.
+    - ➕ Bonus: Direct experience with Fleet, MDM, osquery or SQL query writing, and working with Client Platform Engineering, SRE, or Security Engineering teams.
+
 - jobTitle: 🐋 Enterprise Customer Success Manager
   department: Customers
   hiringManagerName: Zay Hanlon