From 8fcc83412e252dd786baaa87d356957f27f0e3ea Mon Sep 17 00:00:00 2001 From: Tina Ong Date: Sat, 15 Nov 2025 16:59:31 -0800 Subject: [PATCH] Update README.md (#35803) --- handbook/finance/README.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/handbook/finance/README.md b/handbook/finance/README.md index 895e3b2200..ee3480367f 100644 --- a/handbook/finance/README.md +++ b/handbook/finance/README.md @@ -118,10 +118,10 @@ Use the following steps to update the [💸Finance department KPIs](https://docs - Open the ["Time-to-invoice" tab](https://docs.google.com/spreadsheets/d/1lp3OugxfPfMjAgQWRi_rbyL_3opILq-duHmlng_pwyo/edit#gid=1835263594) in the [💸 Finance metrics spreadsheet](https://docs.google.com/spreadsheets/d/1lp3OugxfPfMjAgQWRi_rbyL_3opILq-duHmlng_pwyo/edit#gid=0). Enter the year and month + customer name in column A, then the # of days between the close date and the invoice date in column B. After entering new entries you will probably have to adjust the formula in column D to include the new cells in the average and make sure the formula includes no further back than the last three months of invoices. **Overdue delinquent invoices**: -- Using the [Invoice status and upcoming bill dates](https://fleetdm.lightning.force.com/lightning/r/Report/00OUG0000010r8b2AA/view) report, check the invoice date of any entries without a payment received date against the payment terms. - - If the elapsed time exceeds the payment terms the invoice is overdue. If so, click on the link in the "Billing cycle name," and in the billing cycle object, update the billing status to "Overdue." - - Enter the number of invoices overdue in the KPI spreadsheet, and leave a comment on that cell with the names of the companies of overdue customers, if any. - - If any new customers are overdue, notify the CRO by posting a Slack message in the #g-sales channel and @ mention him. +- Download the [“Accounts receivable agings detail” report](https://qbo.intuit.com/app/report/builder?rptId=sbg:73f15f2c-2671-4831-9f24-1faef280cfa2&type=system&token=AR_AGING_DET&previousRoute=standardreports&previousRouteText=Back%20to%20standard%20reports) from accounting system. +- Identify the invoices that are overdue. +- Enter the number of invoices overdue in the KPI spreadsheet, and leave a comment on that cell with the names of the companies of overdue customers, if any. +- Follow the steps outlined in "Communicate the status of customer financial actions" in the handbook to follow-up on payment for the outstanding invoices. **Commission payroll**: - Make sure commission payroll was run on time by logging into [Gusto](https://www.gusto.com) and [Plane](https://plane.com/) to check for off-cycle payrolls in line with expected commission calculated in the [Commission calculator spreadsheet](https://docs.google.com/spreadsheets/d/1PuqUbfPGos87TfcHWgUd05TRJgQLlBmhyz1euj79m2A/edit?usp=sharing).