From b33de48cbeae29d5ad158b1155e4a11be631d021 Mon Sep 17 00:00:00 2001
From: Joanne Stableford <59930035+JoStableford@users.noreply.github.com>
Date: Tue, 27 Aug 2024 12:51:53 -0400
Subject: [PATCH] Update the informed managers about hours worked process
 (#21495)

---
 handbook/business-operations/README.md | 11 +++++------
 1 file changed, 5 insertions(+), 6 deletions(-)

diff --git a/handbook/business-operations/README.md b/handbook/business-operations/README.md
index 75a31207cb..73ec0c524c 100644
--- a/handbook/business-operations/README.md
+++ b/handbook/business-operations/README.md
@@ -113,12 +113,11 @@ Every Friday at 2:00 PM CT, we collect hours worked for all hourly employees at
 
 Here's how:
 
-1. For each hourly core team member in Gusto or Plane.com, find the DRI by checking [who they report to](https://docs.google.com/spreadsheets/d/1OSLn-ZCbGSjPusHPiR5dwQhheH1K8-xqyZdsOe9y7qc/edit#gid=0).
-   - If any direct report is hourly in Plane.com and submits hours monthly, still list them and provide an explanation.
-2. Consultants submit their hours through Gusto (US consultants) or Plane.com (international consultants) and require DRI approval. Find the DRI using the [Business Operations KPIs](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0).
-3. Send the teammate's DRI a direct message in Slack with a screenshot of the HRIS portal, showing hours logged since last Saturday at midnight, and ask them to confirm the hours are expected. Ensure the screenshot does not include compensation information.
-4. The following Monday, check for updates to logged hours and ensure the KPI sheet aligns with HRIS records.
-   - If there are discrepancies between what was previously reported, reconfirm logged hours with the teammate's DRI and update the KPI sheet to reflect the correct amount.
+1. Consultants submit their hours through Gusto (US consultants) or Plane.com (international consultants) and require DRI approval (generally their manager) for hours worked. Find the DRI using the [Business Operations KPIs](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0).
+2. Send the teammate's DRI a direct message in Slack with a screenshot of the HRIS portal, showing hours logged since last Saturday at midnight, and ask them to confirm the hours are expected. Ensure the screenshot does not include compensation information.
+     - For international teammates, they cannot enter hours weekly in Plane.com, so you will need to request the hours worked from them in order to have the DRI approve them.
+3. The following Monday, check for updates to logged hours and ensure the KPI sheet aligns with HRIS records.
+     - If there are discrepancies between what was previously reported, reconfirm logged hours with the teammate's DRI and update the KPI sheet to reflect the correct amount.
 
 
 ### Change the DRI of a consultant