diff --git a/handbook/customer-success/README.md b/handbook/customer-success/README.md
index 39bb8d8d05..9e6aa64f32 100644
--- a/handbook/customer-success/README.md
+++ b/handbook/customer-success/README.md
@@ -13,7 +13,7 @@ This handbook page details processes specific to working [with](#contact-us) and
 | Technical Evangelist                  | [Zach Wasserman](https://www.linkedin.com/in/zacharywasserman/) _([@zwass](https://github.com/zwass))_
 | Manager of Customer Support and Solutions Architecture | [Dale Ribeiro](https://www.linkedin.com/in/daleribeiro/) _([@ddribeiro](https://github.com/ddribeiro))_
 | Customer Solutions Architect (CSA)    | [Jake Stenger](https://www.linkedin.com/in/jakestenger) _([@jakestenger](https://github.com/jakestenger))_ <br> [Adam Baali](https://uk.linkedin.com/in/adambaali) _([@AdamBaali](https://github.com/AdamBaali))_ <br> [Kitzy](https://linkedin.com/in/kitzy) _([@kitzy](https://github.com/kitzy))_ <br> [Jonathan Porter](https://linkedin.com/in/jp-cpe) _([@jp-cpe](https://github.com/jp-cpe))_
-| Customer Success Manager (CSM)        | [Josh Roskos](https://www.linkedin.com/in/jroskos/) <br> [Mike Pinto](https://www.linkedin.com/in/michael-pinto-a06b4515a/) <br> [Andreas Najjar](https://www.linkedin.com/in/andreasnajjar/) <br> [Sean Hannon](https://www.linkedin.com/in/sean-hannon-73b603105/)
+| Customer Success Manager (CSM)        | [Josh Roskos](https://www.linkedin.com/in/jroskos/) <br> [Mike Pinto](https://www.linkedin.com/in/michael-pinto-a06b4515a/) <br> [Andreas Najjar](https://www.linkedin.com/in/andreasnajjar/) <br> [Sean Hannon](https://www.linkedin.com/in/sean-hannon-73b603105/) <br> [Kelly Kroening](https://www.linkedin.com/in/kelly-kroening)
 | Customer Support Engineer (CSE)       | [Kathy Satterlee](https://www.linkedin.com/in/ksatter/) _([@ksatter](https://github.com/ksatter))_ <br> [Mason Buettner](https://www.linkedin.com/in/mason-buettner-b72959175/) _([@mason-buettner](https://github.com/mason-buettner))_ <br> [Gray Williams](https://linkedin.com/in/gwilliamsuk) _([@grayw](https://github.com/grayw))_ <br> Steven Palmesano _([@spalmesano0](https://github.com/spalmesano0))_
 
 ## Contact us