diff --git a/docs/Using-Fleet/FAQ.md b/docs/Using-Fleet/FAQ.md
index e41dad495a..f6533bfaea 100644
--- a/docs/Using-Fleet/FAQ.md
+++ b/docs/Using-Fleet/FAQ.md
@@ -281,3 +281,46 @@ No, you won't experience data loss when you update fleetctl. Note that you can r
 ## Can I disable usage statistics via the config file or a CLI flag?
 Apart from an admin [disabling usage](https://fleetdm.com/docs/using-fleet/usage-statistics#disable-usage-statistics) statistics on the Fleet UI, you can edit your `fleet.yml` config file to disable usage statistics. Look for the `server_settings` in your `fleet.yml` and set `enable_analytics: false`. Do note there is no CLI flag option to disable usage statistics at this time.
 
+## How do I downgrade from Fleet Premium to Fleet Free?
+
+How to downgrade from Fleet Premium to Fleet Free:
+
+First, back up your users and update all team-level users to global users:
+
+1. Run the `fleetctl get user_roles > user_roles.yml` command. Save the `user_roles.yml` file so
+   that, if you choose to upgrade later, you can restore user roles.
+2. Head to the **Settings > Users** page in the Fleet UI.
+3. For each user that has any team listed under the **Teams** column, select **Actions > Edit**,
+   then select
+   **Global user**, and then select **Save**. If a user shouldn't have global access, delete this user.
+
+Next, move all team-level scheduled queries to the global level:
+1. Head to the **Schedule** page in the Fleet UI.
+2. For each scheduled query that belongs to a team, copy the name in the **Query** column, select
+   **All teams** in the top dropdown, select **Schedule a query**, past the name in the **Select
+   query** field, choose the frequency, and select **Schedule**.
+3. Delete each scheduled query that belongs to a team because they will no longer run on any hosts
+   following the downgrade process.
+
+Next, move all team level policies to the global level:
+1. Head to the **Policies** page in the Fleet UI.
+2. For each policy that belongs to a team, copy the **Name**, **Description, **Resolve**,
+  and **Query**. Then, select **All teams** in the top dropdown, select **Add a policy**, select
+  **create your own policy**, paste each item in the appropriate field, and select **Save**.
+3. Delete each policy that belongs to a team because they will no longer run on any hosts
+following the downgrade process.
+
+Next, back up your teams:
+1. Run the `fleetctl get teams > teams.yml` command. Save the `teams.yml` file so
+that, if you choose to upgrade later, you can restore teams.
+2. Head to the **Settings > Teams** page in the Fleet UI.
+3. Delete all teams. This will move all hosts to the global level.
+
+Lastly, remove your Fleet Premium license key:
+1. Remove your license key from your Fleet configuration. Documentation on where the license key is
+   located in your configuration is [here](https://fleetdm.com/docs/deploying/configuration#license).
+2. Restart your Fleet server.
+
+
+
+