From ea1ba6bf78eefc8ad09e69303be273669793f03d Mon Sep 17 00:00:00 2001 From: Mike McNeil Date: Tue, 21 Mar 2023 17:25:33 -0500 Subject: [PATCH] Add custom request issue. (#10660) --- handbook/business-operations/README.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/handbook/business-operations/README.md b/handbook/business-operations/README.md index 1d0397e4cc..85d692264a 100644 --- a/handbook/business-operations/README.md +++ b/handbook/business-operations/README.md @@ -796,7 +796,9 @@ The following table lists this group's rituals, frequency, and Directly Responsi Any Fleet team member can [view the 🔦#g-business-operations kanban board](https://app.zenhub.com/workspaces/-g-business-operations-63f3dc3cc931f6247fcf55a9/board?sprints=none) (confidential) for this department, including pending tasks in the active sprint and any new requests. ## Intake -To make a request of the business operations department, [create an issue using one of our issue templates](https://github.com/fleetdm/confidential/issues/new/choose). If you don't see what you need, or you are unsure, add your question to the agenda for the next bizops office hours call (weekly). If you're not sure that your request can wait that long, then please ask for help in our group Slack channel: `#g-business-operations`. +To make a request of the business operations department, [create an issue using one of our issue templates](https://github.com/fleetdm/confidential/issues/new/choose). If you don't see what you need, or you are unsure, [create a custom request issue](https://github.com/fleetdm/confidential/issues/new/choose) and someone in business operations will reply within 1 business day. + +> If you're not sure that your request can wait that long, then please ask for urgent help in our group Slack channel: `#g-business-operations`. Only use this approach or at-mention contributors in business operations directly in urgent situations. Otherwise, create an issue. ## Slack channels