diff --git a/changes/48125-tooltip-not-showing-idp b/changes/48125-tooltip-not-showing-idp
new file mode 100644
index 0000000000..cc7aa71b6c
--- /dev/null
+++ b/changes/48125-tooltip-not-showing-idp
@@ -0,0 +1 @@
+- Fixed an issue where tooltips for full name did not always show.
\ No newline at end of file
diff --git a/frontend/pages/hosts/details/DeviceUserPage/DeviceUserPage.tsx b/frontend/pages/hosts/details/DeviceUserPage/DeviceUserPage.tsx
index 3e1d3b6b85..f933ad1f0b 100644
--- a/frontend/pages/hosts/details/DeviceUserPage/DeviceUserPage.tsx
+++ b/frontend/pages/hosts/details/DeviceUserPage/DeviceUserPage.tsx
@@ -804,8 +804,6 @@ const DeviceUserPage = ({
                   className={fullWidthCardClass}
                   canWriteEndUser={false}
                   endUsers={host.end_users ?? []}
-                  disableFullNameTooltip
-                  disableGroupsTooltip
                 />
                 {isAppleHost && !!deviceCertificates?.certificates.length && (
                   <CertificatesCard
diff --git a/frontend/pages/hosts/details/cards/User/User.tests.tsx b/frontend/pages/hosts/details/cards/User/User.tests.tsx
index 40c52eb6d8..a8eda19e1c 100644
--- a/frontend/pages/hosts/details/cards/User/User.tests.tsx
+++ b/frontend/pages/hosts/details/cards/User/User.tests.tsx
@@ -1,12 +1,15 @@
 import React from "react";
-import { screen, render } from "@testing-library/react";
+import { screen, waitFor } from "@testing-library/react";
 import { noop } from "lodash";
+import { createCustomRenderer } from "test/test-utils";
 
 import { createMockHostEndUser } from "__mocks__/hostMock";
 
 import User from ".";
 
 describe("User card", () => {
+  const render = createCustomRenderer();
+
   describe("IdP data", () => {
     it("renders the username, full name, groups, and department fields", () => {
       const endUsers = [createMockHostEndUser()];
@@ -45,6 +48,30 @@ describe("User card", () => {
       expect(screen.queryByText("Add user")).toBeNull();
       expect(screen.getByText("Edit user")).toBeInTheDocument();
     });
+
+    describe("Tooltips", () => {
+      it.each([
+        [
+          "Full name (IdP)",
+          'This is the "givenName + familyName" from your IdP.',
+        ],
+        [
+          "Department (IdP)",
+          'This is the "department" collected from your IdP.',
+        ],
+      ])("always renders the tooltip for %s", async (field, tooltipContent) => {
+        const { user } = render(
+          <User endUsers={[]} onClickUpdateUser={noop} />
+        );
+
+        await user.hover(screen.getByText(field));
+        await waitFor(() => {
+          const tooltip = screen.getByRole("tooltip");
+          expect(tooltip).toBeInTheDocument();
+          expect(tooltip.textContent).toBe(tooltipContent);
+        });
+      });
+    });
   });
 
   describe("My device button", () => {
diff --git a/frontend/pages/hosts/details/cards/User/User.tsx b/frontend/pages/hosts/details/cards/User/User.tsx
index af38693726..320eb4ddbb 100644
--- a/frontend/pages/hosts/details/cards/User/User.tsx
+++ b/frontend/pages/hosts/details/cards/User/User.tsx
@@ -14,9 +14,7 @@ import UserValue from "./components/UserValue";
 import {
   generateChromeProfilesValues,
   generateUsernameValues,
-  generateFullNameTipContent,
   generateFullNameValues,
-  generateGroupsTipContent,
   generateGroupsValues,
   generateOtherEmailsValues,
 } from "./helpers";
@@ -28,8 +26,6 @@ interface IUserProps {
   endUsers: IHostEndUser[];
   canWriteEndUser?: boolean;
   canViewMyDeviceLink?: boolean;
-  disableFullNameTooltip?: boolean;
-  disableGroupsTooltip?: boolean;
   className?: string;
   onClickUpdateUser?: (
     e:
@@ -47,8 +43,6 @@ const User = ({
   endUsers,
   canWriteEndUser = false,
   canViewMyDeviceLink = false,
-  disableFullNameTooltip = false,
-  disableGroupsTooltip = false,
   className,
   onClickUpdateUser,
   onClickMyDevice,
@@ -71,7 +65,6 @@ const User = ({
   if (endUser?.idp_department) {
     userDepartment.push(endUser.idp_department);
   }
-  const groupsTipContent = generateGroupsTipContent(endUsers);
 
   return (
     <Card
@@ -110,31 +103,23 @@ const User = ({
 
         <DataSet
           title={
-            disableFullNameTooltip ? (
-              "Full name (IdP)"
-            ) : (
-              <TooltipWrapper tipContent={generateFullNameTipContent(endUsers)}>
-                Full name (IdP)
-              </TooltipWrapper>
-            )
+            <TooltipWrapper
+              tipContent={`This is the "givenName + familyName" from your IdP.`}
+            >
+              Full name (IdP)
+            </TooltipWrapper>
           }
           value={<UserValue values={generateFullNameValues(endUsers)} />}
         />
         <DataSet
-          title={
-            disableGroupsTooltip || !groupsTipContent ? (
-              "Groups (IdP)"
-            ) : (
-              <TooltipWrapper tipContent={groupsTipContent}>
-                <>Groups (IdP)</>
-              </TooltipWrapper>
-            )
-          }
+          title="Groups (IdP)"
           value={<UserValue values={generateGroupsValues(endUsers)} />}
         />
         <DataSet
           title={
-            <TooltipWrapper tipContent='This is the "department" collected from your IdP.'>
+            <TooltipWrapper
+              tipContent={`This is the "department" collected from your IdP.`}
+            >
               Department (IdP)
             </TooltipWrapper>
           }
diff --git a/frontend/pages/hosts/details/cards/User/helpers.tsx b/frontend/pages/hosts/details/cards/User/helpers.tsx
index 9f5a6c6c7c..96f6f7c9cf 100644
--- a/frontend/pages/hosts/details/cards/User/helpers.tsx
+++ b/frontend/pages/hosts/details/cards/User/helpers.tsx
@@ -1,5 +1,3 @@
-import React from "react";
-
 import { IHostEndUser } from "interfaces/host";
 
 export const generateUsernameValues = (endUsers: IHostEndUser[]) => {
@@ -70,39 +68,3 @@ export const generateOtherEmailsValues = (endUsers: IHostEndUser[]) => {
     return acc;
   }, []);
 };
-
-export const generateFullNameTipContent = (endUsers: IHostEndUser[]) => {
-  if (endUsers.length === 0) return null;
-
-  if (endUsers[0].idp_info_updated_at === null) {
-    return (
-      <>
-        Connect your identity provider to Fleet on the{" "}
-        <b>
-          Settings {">"} Integrations {">"} IdP
-        </b>{" "}
-        page.
-      </>
-    );
-  }
-
-  return <>This is the {'"givenName + familyName"'} from your IdP.</>;
-};
-
-export const generateGroupsTipContent = (endUsers: IHostEndUser[]) => {
-  if (endUsers.length === 0) return null;
-
-  if (endUsers[0].idp_info_updated_at === null) {
-    return (
-      <>
-        Connect your identity provider to Fleet on the{" "}
-        <b>
-          Settings {">"} Integrations {">"} IdP
-        </b>{" "}
-        page.
-      </>
-    );
-  }
-
-  return null;
-};