**Related issue:** Related to fleetdm/confidential#16762 (not a full
close — see Notes)
# Checklist for submitter
## Testing
- [x] QA'd all new/changed functionality manually
## Summary
Redesigns fleetdm.com/support:
- Merges the previous "Ask the community" and "Support" sections into
one unified "How can we help?" section with a single 6-card grid
- Adds a new "Professional support" card linking to the SLA section of
the go-to-market-operations handbook page
- Adds a customer testimonial
- Consolidates responsive breakpoints (single-column switch and card
centering now both happen at 991px)
- Removes target="_blank" from the two cards linking to fleetdm.com
itself (Professional support, Ask us anything).
## Related
- fleetdm/confidential#16762
## Notes
This is a first iteration toward the broader vision in
https://github.com/fleetdm/confidential/issues/16762, discussed in
design review but intentionally deferred.
<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit
## Summary by CodeRabbit
* **New Features**
* Redesigned the Support page header into a single “How can we help?”
entry point.
* Added a Professional Support card linking to service-level agreement
details.
* Introduced a customer quote section with author information.
* **Improvements**
* Refreshed support card design (cleaner layout, consistent spacing,
updated typography and link hover behavior).
* **Responsive**
* Improved the support card layout across breakpoints, including
3-column to 2-column to single-column grid behavior.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
---------
Co-authored-by: Claude Sonnet 5 <noreply@anthropic.com>
Co-authored-by: Eric <eashaw@sailsjs.com>
Closes: https://github.com/fleetdm/fleet/issues/36465
Closes: https://github.com/fleetdm/fleet/issues/36467
Related to: https://github.com/fleetdm/confidential/issues/14254
Changes:
- Updated "Try it yourself" links to go to the `/try` page (Which
redirects users who aren't logged in to the /login page)
- Removed the `<signup-modal>` and `<signup-button>` components
- Removed the route for the /register page, and added a redirect to go
to /login
- Updated the /login page to have the signup form, and to match the
latest wireframes
- Updated the /try page to have a fake Fleet UI as a background
(previously an image)
Changes:
- Updated the "Try it now" button on the website's header navigation, it
will now open a signup/login modal on every page (excluding the
dedicated /register and /login pages)
- Updated the website to assign Fleet Premium instances hosted on Render
to eligible users. All other users will be given a 30-day Fleet Premium
trial license key to use with their deployment method of choice.
- Added a script that creates and manages a pool of Render instances.
- Added a new database model: `RenderProofOfValue`
- Added four new email templates
- Updated primary button colors to match the core product.
- Removed the organization requirement for new users signing up.
- Added a new component: `<signup-modal>`
- Added a new attribute to the User model: `fleetPremiumTrialType`
Closes: #28336Closes: #28656
Changes:
- Updated personalization on the /contact, /support, /login, /register,
/pricing, /software-management, and /device-management pages to use new
primary buying situation values.
- Updated the /software-management page to show the section of security
content to users with no primaryBuyingSituation set
- Updated the support links shown to IT users
Changes:
- Updated the contact page to only display the "Send a message" form for
users who have a Fleet premium subscription
- Updated the deliver-contact-form-message action to include details
about a user's subscription if the user has purchased a Fleet premium
license, and to also send an email to our support email address (in
addition to sending a message to our Slack)
Changes:
- updated the custom hook to support clearing the
`primaryBuyingSituation` with a query string (`?utm_content=clear`)
- Updated the pricing page to pre-select a pricing table mode based on a
user's `primaryBuyingSituation`
- reordered content on and updated the /support page to personalize/hide
community slack links based on a user's `primaryBuyingSituation`
- Updated the meta description of the product category landing pages
- updated personalization based on `primaryBuyingSituation` on the
/contact page.
- Updated the title of the /queries page based on the user's
`primaryBuyingSituation`
- Added personalization to the product category landing pages.
Closes: #12183
Changes:
- Added a /support page.
- Updated routes, policies, and importer
- Updated the header navigation to have a link to the support page.
- Updated docs pages to link to the support page.
---------
Co-authored-by: Mike Thomas <mthomas@fleetdm.com>
Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
