Files
fleet/website
fb06efcaac Website: redesign /support page with unified card grid and testimonial (#50132)
**Related issue:** Related to fleetdm/confidential#16762 (not a full
close — see Notes)

# Checklist for submitter

## Testing

- [x] QA'd all new/changed functionality manually

## Summary
Redesigns fleetdm.com/support:
- Merges the previous "Ask the community" and "Support" sections into
one unified "How can we help?" section with a single 6-card grid
- Adds a new "Professional support" card linking to the SLA section of
the go-to-market-operations handbook page
- Adds a customer testimonial
- Consolidates responsive breakpoints (single-column switch and card
centering now both happen at 991px)
- Removes target="_blank" from the two cards linking to fleetdm.com
itself (Professional support, Ask us anything).

## Related
- fleetdm/confidential#16762

## Notes
This is a first iteration toward the broader vision in
https://github.com/fleetdm/confidential/issues/16762, discussed in
design review but intentionally deferred.


<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit

## Summary by CodeRabbit

* **New Features**
* Redesigned the Support page header into a single “How can we help?”
entry point.
* Added a Professional Support card linking to service-level agreement
details.
  * Introduced a customer quote section with author information.

* **Improvements**
* Refreshed support card design (cleaner layout, consistent spacing,
updated typography and link hover behavior).

* **Responsive**
* Improved the support card layout across breakpoints, including
3-column to 2-column to single-column grid behavior.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->

---------

Co-authored-by: Claude Sonnet 5 <noreply@anthropic.com>
Co-authored-by: Eric <eashaw@sailsjs.com>
2026-07-29 17:18:19 -05:00
..

fleetdm.com

This is where the code for the public https://fleetdm.com website lives.

Bugs

To report a bug or make a suggestion for the website, create an issue in the fleet GitHub repository.

Testing locally

See https://fleetdm.com/handbook/engineering#test-fleetdm-com-locally

Deploying the website

To deploy changes to the website to production, merge changes to the main branch. If the changes affect the website's code, or touch any files that the website relies on to build content, such as the query library, osquery schema, docs, handbook, articles, etc., then the website will be redeployed.

Wondering how this works? This is implemented in a GitHub action in this repo. Check out the code there to see how it works! For help understanding what sails run and npm run commands in there do, check the scripts in website/package.json and in website/scripts/.

Changing the database schema

To deploy new code to production that relies on changes to the database schema or other external systems (e.g. Stripe), first put the website in "maintenance mode" in Heroku. Then, make your changes in the database schema. Next, if you have a script to fix/migrate existing data, go ahead and run it now. (e.g. sails run fix-or-migrate-existing-data). Then, merge your changes and wait for the deploy to finish. Finally, switch off "maintenance mode" in Heroku.

Note that entering maintenance mode prevents visitors from using the website, so it should be used sparingly, and ideally at low-traffic times of day.

Warning: Doing an especially sensitive schema migration? There is a potential timing issue to consider, thanks to an infrastructure change that eliminated downtime during deploys by using Heroku's built-in support for hot-swapping. Read more in https://github.com/fleetdm/fleet/issues/6568#issuecomment-1211503881

Wiping the production database

I hope you know what you're doing. The "easiest" kind of database schema migration:

sails_datastores__default__url='REAL_DB_URI_HERE' sails run wipe

Then when you see the sailboat, hit CTRL+C to exit. All done!