New customer promises meeting (#22064)
- Also, removed weekly bug review b/c I don't think it happens anymore
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@@ -709,13 +709,6 @@ Here are some tips for making this meeting effective:
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- Bring 1 key engineer who has been helping out with the user story, when possible and helpful.
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- Read Fleet's [best practices for meetings](https://fleetdm.com/handbook/company/communications#meetings).
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### Weekly bug review
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QA has weekly check-in with product to go over the inbox items. QA is responsible for proposing “not a bug”, closing due to lack of response (with a nice message), or raising other relevant questions. All requires product agreement
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QA may also propose that a reported bug is not actually a bug. A bug is defined as “behavior that is not according to spec or implied by spec.” If agreed that it is not a bug, then it's assigned to the relevant product manager to determine its priority.
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### Group weeklies
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A chance for deeper, synchronous discussion on topics relevant across product groups like “Frontend weekly”, “Backend weekly”, etc.
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@@ -742,7 +735,16 @@ This meeting is to disseminate engineering-wide announcements, promote cohesion
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- Everyone is welcome to present on a technical topic. Add your name and tech talk subject in the agenda doc included in the Eng Together calendar event.
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- Social
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- Structured and/or unstructured social activities
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### New customer promise(s)
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The Chief Revenue Office (CRO) schedules this meeting before Fleet commits to one or more new customer promises. It's meant to streamline communication and encourage getting the best product decisions.
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**Participants:** CRO, CEO, CTO, VP of Customer Success, and Head of Product Design.
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**Agenda:**
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- Discuss new promises
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- Decide if we know enough to say yes/no or go back to the customer for more digging
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## Development best practices
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