New customer promises meeting (#22064)

- Also, removed weekly bug review b/c I don't think it happens anymore
This commit is contained in:
Noah Talerman
2024-09-16 13:01:03 -04:00
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parent 549e9c87cc
commit 2a7c10d5b4
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@@ -709,13 +709,6 @@ Here are some tips for making this meeting effective:
- Bring 1 key engineer who has been helping out with the user story, when possible and helpful.
- Read Fleet's [best practices for meetings](https://fleetdm.com/handbook/company/communications#meetings).
### Weekly bug review
QA has weekly check-in with product to go over the inbox items. QA is responsible for proposing “not a bug”, closing due to lack of response (with a nice message), or raising other relevant questions. All requires product agreement
QA may also propose that a reported bug is not actually a bug. A bug is defined as “behavior that is not according to spec or implied by spec.” If agreed that it is not a bug, then it's assigned to the relevant product manager to determine its priority.
### Group weeklies
A chance for deeper, synchronous discussion on topics relevant across product groups like “Frontend weekly”, “Backend weekly”, etc.
@@ -742,7 +735,16 @@ This meeting is to disseminate engineering-wide announcements, promote cohesion
- Everyone is welcome to present on a technical topic. Add your name and tech talk subject in the agenda doc included in the Eng Together calendar event.
- Social
- Structured and/or unstructured social activities
### New customer promise(s)
The Chief Revenue Office (CRO) schedules this meeting before Fleet commits to one or more new customer promises. It's meant to streamline communication and encourage getting the best product decisions.
**Participants:** CRO, CEO, CTO, VP of Customer Success, and Head of Product Design.
**Agenda:**
- Discuss new promises
- Decide if we know enough to say yes/no or go back to the customer for more digging
## Development best practices