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Update product-groups.md (#23419)

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Mike McNeil
2024-10-30 16:02:53 -05:00
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handbook/company/product-groups.md
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@@ -752,13 +752,13 @@ This meeting is to disseminate engineering-wide announcements, promote cohesion
### New customer promise(s)
The Chief Revenue Office (CRO) schedules this meeting before Fleet commits to one or more new customer promises. It's meant to streamline communication and encourage getting the best product decisions.
The Account Executive (AE) schedules this meeting before Fleet commits to one or more new customer promises. It's meant to streamline communication and encourage getting the best product decisions.
**Participants:** CRO, CEO, CTO, VP of Customer Success, and Head of Product Design.
**Participants:** AE, SC, and Head of Product Design. (+ temporarily: CRO)
**Agenda:**
- Discuss new promises
- Decide if we know enough to say yes/no or go back to the customer for more digging
- Discuss new promises from an order form with promises
- Kick off 1 business day SLA for Head of Product Design to process this and work with CTO to deliver a revised order form back to the AE.
## Development best practices