oncall doc updates (#39517)

This commit is contained in:
Jahziel Villasana-Espinoza
2026-02-09 10:43:27 -05:00
committed by GitHub
parent 2b5eedac5e
commit 4a5de5c386
8 changed files with 41 additions and 68 deletions
@@ -35,5 +35,3 @@ To learn more, read our [vulnerability processing](https://fleetdm.com/guides/vu
- [Vulnerability processing guide](https://fleetdm.com/guides/vulnerability-processing)
- [Software filtering guide](https://fleetdm.com/guides/filtering-software-by-vulnerability)
- [Remediating the cx vulnerability with Fleet guide](https://fleetdm.com/guides/remediating-the-xz-vulnerability-with-fleet)
- [Software Product Group Documentation](../../product-groups/software/) - Documentation for the Software product group
- [Software Development Guides](../../guides/software/) - Guides for Software development
@@ -1,6 +1,6 @@
# Software architecture
Fleet's software architecture is designed to manage software across the device fleet, including software inventory, vulnerability management, and software installation. This directory contains documentation about Fleet's software architecture.
Fleet's software architecture is designed to manage software across the device fleet, including software inventory and software installation. This directory contains documentation about Fleet's software architecture.
## Contents
@@ -14,4 +14,4 @@ Fleet's software architecture is designed to manage software across the device f
## Related resources
- [Software Product Group Documentation](../../product-groups/software/) - Documentation for the Software product group
- [Software Product Group Documentation](../../product-groups/software/) - Documentation for the Software product group
@@ -1,10 +1,10 @@
# Software policies architecture
# Software automation architecture
This document provides an overview of Fleet's software automation architecture.
## Introduction
Software automation in Fleet enable organizations automatically install or update software based on a policy.
Software automation in Fleet enable organizations automatically install or update software based on a [policy](https://fleetdm.com/securing/what-are-fleet-policies).
## Architecture overview
@@ -19,4 +19,3 @@ Software automation in Fleet enable organizations automatically install or updat
## Related resources
- [Software Product Group Documentation](../../product-groups/software/) - Documentation for the Software product group
- [Software Development Guides](../../guides/software/) - Guides for Software development
@@ -13,13 +13,23 @@ interactions specific to the Software Installation functionality.
### Software types
Fleet supports 3 different types of installable software: custom packages, Fleet-maintained apps,
and VPP apps.
and app store apps.
#### Custom packages
Custom packages are software packages whose installer is uploaded directly to Fleet by an admin.
Fleet supports `.pkg`, `.msi`, `.exe`, `.deb.`, and `.rpm` installers for custom packages.
Fleet supports the following installer files as custom packages
| Installer file extension | Supported platform(s) |
| ----------- | ----------- |
| .pkg | macOS |
| .ipa | iOS, iPadOS |
| .msi | Windows |
| .exe | Windows |
| .deb | Debian-based Linux |
| .rpm | RHEL-based Linux |
#### Fleet-maintained apps
@@ -27,21 +37,21 @@ Fleet-maintained apps are software that Fleet curates. Fleet sources installers
install and uninstall scripts for Fleet-maintained apps, so that admins can add them to their
software library with just a few clicks.
#### VPP apps
#### App store apps
VPP apps are apps that can be added using Apple's Volume Purchasing Program functionality. These
apps are only for Apple devices (macOS, iOS, and iPadOS) and are managed using the Apple MDM protocol.
App store apps are software that is installed directly from an external app store. Fleet currently supports
the Apple App Store (via [VPP](https://developer.apple.com/documentation/devicemanagement/managing-apps-and-books-through-web-services-legacy) apps (for macOS, iOS, and iPadOS hosts))
and the Google Play Store (for Android hosts).
## Architecture overview
## Architecture diagrams
## Key components
### VPP app install and verification
## Architecture diagram
VPP apps are installed using the Apple MDM protocol. When an install is triggered, Fleet sends an `InstallApplication` command
to the host.
### VPP app install verification
Fleet verifies VPP app installs by sending a series of `InstalledApplicationList` MDM commands after
the acknowledgment of the `InstallApplication` command. It attempts to verify until either
To verify that the install was successful, Fleet sends a series of `InstalledApplicationList` MDM commands after
the acknowledgment of the `InstallApplication` command. Fleet attempts to verify until either
- the app shows up in the `InstalledApplicationList` response as installed, or
- the verification timeout (defaults to 10m, configurable via the `FLEET_SERVER_VPP_VERIFY_TIMEOUT`
env var).
@@ -50,19 +60,22 @@ the acknowledgment of the `InstallApplication` command. It attempts to verify un
```mermaid
sequenceDiagram
autonumber
Fleet->>+Host: InstallApplicationCommand
Host-->>-Fleet: Acknowledged
Note over Fleet,Host: Installation
Fleet->>+Host: InstallApplicationCommand
Host-->>-Fleet: Acknowledged
Fleet->>+Fleet: Start timeout
loop Verification loop
Fleet->>+Host: InstalledApplicationListCommand
Host-->>-Fleet: Acknowledged<br/>[list of apps]
critical Check app status
option app in list, installed, exit:
Fleet->>+Fleet: Move status to "Installed"
option app not in list, timeout:
Fleet->>+Fleet: Move status to "Failed"
Note over Fleet,Host: Verification
Fleet->>+Fleet: Start timeout
loop Verification loop
Fleet->>+Host: InstalledApplicationListCommand
Host-->>-Fleet: Acknowledged<br/>[list of apps]
critical Check app status
option app in list, installed, exit:
Fleet->>+Fleet: Move status to "Installed"
option app not in list, timeout:
Fleet->>+Fleet: Move status to "Failed"
end
end
```
@@ -106,19 +119,6 @@ graph TD
end
```
## Platform-specific implementations
### macOS
### Windows
### Linux
### iOS/iPadOS
### Android
## Related resources
- [Software product group documentation](../../product-groups/software/) - Documentation for the Software product group
- [Software development guides](../../guides/software/) - Guides for Software development
@@ -22,28 +22,6 @@ The Software architecture consists of the following main components:
[Placeholder for Software Architecture Diagram]
```
## Software inventory
The Software Inventory component collects and manages information about installed software on devices. It leverages osquery's capabilities to collect software information and Fleet's infrastructure to process and display it.
### Inventory collection flow
1. osquery agent collects software information using osquery tables.
2. osquery agent sends the information to the Fleet server.
3. Server processes and stores the information in the database.
4. UI displays the information to users.
## Vulnerability management
The Vulnerability Management component identifies and manages software vulnerabilities in the device fleet. It compares installed software versions with known vulnerabilities and provides information about affected devices.
### Vulnerability identification flow
1. Server retrieves software inventory information from the database.
2. Server compares software versions with vulnerability databases.
3. Server identifies vulnerable software and affected devices.
4. UI displays vulnerability information to users.
## Software installation
The Software Installation component manages the installation of software on devices. It leverages platform-specific mechanisms to install software packages.
@@ -67,4 +45,3 @@ The Software architecture integrates with the following components:
## Related resources
- [Software Product Group Documentation](../../product-groups/software/) - Documentation for the Software product group
- [Software Development Guides](../../guides/software/) - Guides for Software development
@@ -35,4 +35,3 @@ The software updates architecture enables the identification, configuration, and
## Related resources
- [Software product group documentation](../../product-groups/software/) - Documentation for the software product group
- [Software development guides](../../guides/software/) - Guides for software development