Files
fb06efcaac Website: redesign /support page with unified card grid and testimonial (#50132)
**Related issue:** Related to fleetdm/confidential#16762 (not a full
close — see Notes)

# Checklist for submitter

## Testing

- [x] QA'd all new/changed functionality manually

## Summary
Redesigns fleetdm.com/support:
- Merges the previous "Ask the community" and "Support" sections into
one unified "How can we help?" section with a single 6-card grid
- Adds a new "Professional support" card linking to the SLA section of
the go-to-market-operations handbook page
- Adds a customer testimonial
- Consolidates responsive breakpoints (single-column switch and card
centering now both happen at 991px)
- Removes target="_blank" from the two cards linking to fleetdm.com
itself (Professional support, Ask us anything).

## Related
- fleetdm/confidential#16762

## Notes
This is a first iteration toward the broader vision in
https://github.com/fleetdm/confidential/issues/16762, discussed in
design review but intentionally deferred.


<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit

## Summary by CodeRabbit

* **New Features**
* Redesigned the Support page header into a single “How can we help?”
entry point.
* Added a Professional Support card linking to service-level agreement
details.
  * Introduced a customer quote section with author information.

* **Improvements**
* Refreshed support card design (cleaner layout, consistent spacing,
updated typography and link hover behavior).

* **Responsive**
* Improved the support card layout across breakpoints, including
3-column to 2-column to single-column grid behavior.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->

---------

Co-authored-by: Claude Sonnet 5 <noreply@anthropic.com>
Co-authored-by: Eric <eashaw@sailsjs.com>
2026-07-29 17:18:19 -05:00

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Vendored

<div id="support" v-cloak>
<div purpose="page-container" class="container">
<div purpose="page-title" class="mx-auto">
<h1>How can we help?</h1>
<p>Ask a question, chat with the community, or get in touch with the Fleet team. For answers to commonly asked questions, check the <a href="/docs/get-started/faq">FAQ</a>.</p>
</div>
<div purpose="support-cards">
<a href="https://fleetdm.com/handbook/company/go-to-market-operations#customer-support-service-level-objectives-slos" no-icon>
<div purpose="support-card" class="card">
<img alt="Fleet professional support" src="/images/logo-fleet-professional-support-48x48@2x.png">
<h3>Professional support</h3>
<p>Direct access to engineers via email, phone, or a dedicated Slack channel. <u>See SLAs</u>.</p>
</div>
</a>
<a href="https://macadmins.org" target="_blank" no-icon>
<div purpose="support-card" class="card">
<img alt="Macadmins logo" src="/images/logo-macadmins-48x48@2x.png">
<h3>macadmins // #fleet</h3>
<p>Chat about next-gen MDM, Apple, Windows, Linux, scripting, and all things IT.</p>
</div>
</a>
<a href="https://chat.osquery.io/c/fleet" target="_blank" no-icon>
<div purpose="support-card" class="card">
<img alt="Osquery logo" src="/images/logo-osquery-48x48@2x.png">
<h3>osquery // #fleet</h3>
<p>Chat about posture, detection, vulns, reporting, and all things cybersecurity.</p>
</div>
</a>
<a href="https://github.com/fleetdm/fleet/issues/new?assignees=&labels=bug%2C%3Areproduce&projects=&template=bug-report.md&title=" target="_blank" no-icon>
<div purpose="support-card" class="card">
<img alt="Bug report" src="/images/icon-bug-64x64@2x.png">
<h3>Bug report</h3>
<p>Report a bug to help us improve.</p>
</div>
</a>
<a href="https://github.com/fleetdm/fleet/issues/new?assignees=&labels=~customer+request&projects=&template=feature-request.md&title=" target="_blank" no-icon>
<div purpose="support-card" class="card">
<img alt="Suggestions" src="/images/icon-suggestion-64x64@2x.png" class="mx-auto mx-sm-0">
<h3>Suggest a feature</h3>
<p>Propose a new feature or enhancement.</p>
</div>
</a>
<a href="/contact?sendMessage">
<div purpose="support-card" class="card">
<img alt="Ask us anything" src="/images/icon-ask-anything-64x64@2x.png">
<h3>Ask us anything</h3>
<p>Need help? Get in touch.</p>
</div>
</a>
</div>
<div purpose="support-quote">
<img alt="Adam Anklewicz" src="/images/support-quote-adam-anklewicz-86x72@2x.png">
<p purpose="quote-text">“Their support is huge. I just post in our joint Slack channel and within minutes I will get a reply and we can have a proper conversation.”</p>
<div purpose="quote-author-info">
<p purpose="quote-author-name">Adam Anklewicz</p>
<p purpose="quote-author-title">Manager of IT Endpoint Engineering at Thumbtack</p>
</div>
</div>
</div>
</div>
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