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Update the informed managers about hours worked process (#21495)

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Joanne Stableford
2024-08-27 11:51:53 -05:00
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parent c590eeebbd
commit b33de48cbe
1 changed files with 5 additions and 6 deletions
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handbook/business-operations/README.md
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@@ -113,12 +113,11 @@ Every Friday at 2:00 PM CT, we collect hours worked for all hourly employees at
Here's how:
1. For each hourly core team member in Gusto or Plane.com, find the DRI by checking [who they report to](https://docs.google.com/spreadsheets/d/1OSLn-ZCbGSjPusHPiR5dwQhheH1K8-xqyZdsOe9y7qc/edit#gid=0).
- If any direct report is hourly in Plane.com and submits hours monthly, still list them and provide an explanation.
2. Consultants submit their hours through Gusto (US consultants) or Plane.com (international consultants) and require DRI approval. Find the DRI using the [Business Operations KPIs](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0).
3. Send the teammate's DRI a direct message in Slack with a screenshot of the HRIS portal, showing hours logged since last Saturday at midnight, and ask them to confirm the hours are expected. Ensure the screenshot does not include compensation information.
4. The following Monday, check for updates to logged hours and ensure the KPI sheet aligns with HRIS records.
- If there are discrepancies between what was previously reported, reconfirm logged hours with the teammate's DRI and update the KPI sheet to reflect the correct amount.
1. Consultants submit their hours through Gusto (US consultants) or Plane.com (international consultants) and require DRI approval (generally their manager) for hours worked. Find the DRI using the [Business Operations KPIs](https://docs.google.com/spreadsheets/d/1Hso0LxqwrRVINCyW_n436bNHmoqhoLhC8bcbvLPOs9A/edit#gid=0).
2. Send the teammate's DRI a direct message in Slack with a screenshot of the HRIS portal, showing hours logged since last Saturday at midnight, and ask them to confirm the hours are expected. Ensure the screenshot does not include compensation information.
- For international teammates, they cannot enter hours weekly in Plane.com, so you will need to request the hours worked from them in order to have the DRI approve them.
3. The following Monday, check for updates to logged hours and ensure the KPI sheet aligns with HRIS records.
- If there are discrepancies between what was previously reported, reconfirm logged hours with the teammate's DRI and update the KPI sheet to reflect the correct amount.
### Change the DRI of a consultant