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Add custom request issue. (#10660)

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Mike McNeil
2023-03-21 17:25:33 -05:00
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handbook/business-operations/README.md
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@@ -796,7 +796,9 @@ The following table lists this group's rituals, frequency, and Directly Responsi
Any Fleet team member can [view the 🔦#g-business-operations kanban board](https://app.zenhub.com/workspaces/-g-business-operations-63f3dc3cc931f6247fcf55a9/board?sprints=none) (confidential) for this department, including pending tasks in the active sprint and any new requests.
## Intake
To make a request of the business operations department, [create an issue using one of our issue templates](https://github.com/fleetdm/confidential/issues/new/choose). If you don't see what you need, or you are unsure, add your question to the agenda for the next bizops office hours call (weekly). If you're not sure that your request can wait that long, then please ask for help in our group Slack channel: `#g-business-operations`.
To make a request of the business operations department, [create an issue using one of our issue templates](https://github.com/fleetdm/confidential/issues/new/choose). If you don't see what you need, or you are unsure, [create a custom request issue](https://github.com/fleetdm/confidential/issues/new/choose) and someone in business operations will reply within 1 business day.
> If you're not sure that your request can wait that long, then please ask for urgent help in our group Slack channel: `#g-business-operations`. Only use this approach or at-mention contributors in business operations directly in urgent situations. Otherwise, create an issue.
## Slack channels